Hours Mon–Fri 6am–7pm
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Medicaid Medical Transportation in Buffalo & Erie County

Transit Professionals provides reliable, Medicaid-approved Non-Emergency Medical Transportation (NEMT) throughout Erie County—from the City of Buffalo to the suburbs and rural towns. We get you to your medical appointments safely and on time, at no cost to eligible Medicaid members.

Where We Drive in Erie County

We provide rides to and from appointments at hospitals, dialysis centers, and clinics across the Buffalo metro area.

Hospitals & Discharges

Rides to and from Erie County Medical Center (ECMC), Buffalo General Medical Center, Mercy Hospital of Buffalo, Sisters of Charity Hospital, Oishei Children's Hospital, and the Buffalo VA Medical Center.

Dialysis Centers

Dependable standing-order rides for recurring dialysis—including DaVita Renal Care of Buffalo in West Seneca, Fresenius Kidney Care in Kenmore, and neighborhood centers across the county.

Cancer & Specialty Care

Transportation to Roswell Park Comprehensive Cancer Center and to cardiology, oncology, infusion, and other specialty appointments throughout Buffalo.

Clinics, Therapy & Pharmacies

Primary care visits, physical and occupational therapy, behavioral health appointments, and pharmacy pickups across Erie County.

Erie County Communities We Serve

We serve the City of Buffalo and communities across Erie County, including Cheektowaga, Amherst, Williamsville, Tonawanda, Kenmore, West Seneca, Lackawanna, Hamburg, Orchard Park, Depew, Grand Island, East Aurora, and the surrounding rural areas.

How to Book a Ride in Erie County

All Medicaid transportation in New York is arranged through MAS (Medical Answering Services). Call MAS, then ask for Transit Professionals by name so your ride is assigned to us.

Who we serve: ambulatory (walk-with-support) passengers with personal door-to-door assistance. We do not operate wheelchair-accessible vans or stretcher vehicles. See our FAQ for full booking details.

Other Service Areas We Cover

Common Questions

How far in advance should I book a ride in Buffalo?

For routine appointments, book through MAS at least three business days ahead. Same-day rides for urgent sick visits and hospital discharges are often possible—call as early as you can.

Do you serve the Buffalo suburbs and rural Erie County?

Yes. We cover the entire county, from city neighborhoods to suburbs like Amherst and Hamburg and the rural towns of eastern and southern Erie County.

Can you take me to recurring dialysis in West Seneca or Kenmore?

Absolutely. We set up standing orders through MAS for recurring dialysis, so your rides to centers like DaVita Renal Care of Buffalo (West Seneca) or Fresenius Kidney Care (Kenmore) are scheduled in advance.

Ready to Schedule Your Erie County Ride?

Request Transit Professionals through MAS for reliable, compassionate Medicaid transportation in Buffalo and across Erie County.

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