Hours Mon–Fri 6am–7pm
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Medicaid Medical Transportation in Orleans County

Transit Professionals provides dependable, Medicaid-approved Non-Emergency Medical Transportation (NEMT) across rural Orleans County—Albion, Medina, Holley, and the small towns in between, where reliable ride options are limited. We also cover the longer trips to Buffalo and Rochester for specialty care. Rides are free for eligible Medicaid members.

Where We Drive in Orleans County

Local care close to home—plus the long-distance trips rural patients often need.

Local Hospitals & Clinics

Rides to and from Orleans Community Health—Medina Memorial Hospital in Medina and the emergency and walk-in care in Albion.

Dialysis Centers

Standing-order transportation to recurring dialysis, including Lake Plains Dialysis Center in Medina (open Monday through Saturday), scheduled in advance so you never miss treatment.

Trips to Buffalo & Rochester

For specialty care that isn't available locally, we drive Orleans County patients to Buffalo (Roswell Park, ECMC, Buffalo General) and to Rochester—reliable rides for the longer routes.

Therapy, Behavioral Health & Pharmacies

Physical and occupational therapy, behavioral health appointments, primary care visits, and pharmacy pickups throughout Orleans County.

Orleans County Communities We Serve

We serve Albion, Medina, and Holley, plus Lyndonville, Kendall, Knowlesville, Waterport, Kent, Barre, Shelby, and Ridgeway—reliable coverage across rural Orleans County.

How to Book a Ride in Orleans County

All Medicaid transportation in New York is arranged through MAS (Medical Answering Services). Call MAS, then ask for Transit Professionals by name so your ride is assigned to us.

Who we serve: ambulatory (walk-with-support) passengers with personal door-to-door assistance. We do not operate wheelchair-accessible vans or stretcher vehicles. See our FAQ for full booking details.

Other Service Areas We Cover

Common Questions

Do you cover rural Orleans County?

Yes—rural coverage is one of our priorities. We serve Albion, Medina, Holley, and the smaller towns where dependable medical transportation is hard to find.

Can you take me from Albion or Medina to a Buffalo or Rochester specialist?

Yes. Long-distance trips for specialty care are common from Orleans County. Give MAS the full appointment address in Buffalo or Rochester and we'll handle the route.

Can you set up recurring rides to Lake Plains Dialysis in Medina?

Absolutely. We arrange standing orders through MAS for recurring dialysis so your rides are scheduled in advance, every treatment day.

Ready to Schedule Your Orleans County Ride?

Request Transit Professionals through MAS for reliable, compassionate Medicaid transportation across Orleans County.

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